We observed issues with metrics rendering between 2:30 AM JST and 3:00 AM JST. During this period, users may have experienced delays in loading graphs or noticed temporary gaps in the displayed metrics. The issue has been resolved, and the system has been stable under monitoring for the past few hours.

Performance Issues has been resolved and stable.

Performance issues have been addressed. We are closely monitoring.

Portal Availability issues stands resolved and it is stable from last 8 hours.

Availability issues has been resolved now and we are closely monitoring .

We are observing portal availability issues and we are working on it on priority.

The activity is completed successfully

We will be performing maintenance activity on Connection Grid nodes on 24th July 2021 between 08:00 PM JST and and 09:00 PM JST. During this window, Devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

There will be no impact to any other functionality.

We are experiencing a major outage, impacting Metrics, alerts, and service desk functionality. The team is working on priority to resolve the same.

We will keep you posted on the status regularly.

Certificate Update for Connection Nodes in JAPAN POD is completed successfully.

The activity is completed successfully

We will be performing maintenance activity on Connection Grid nodes on 24th July 2021 between 08:00 PM JST and and 09:00 PM JST. During this window, Devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

There will be no impact to any other functionality.

Certificate Update for Connection Nodes in JAPAN POD is completed successfully.