The scheduled activity is completed.

The scheduled activity is initiated and in progress

OpsRamp will be upgraded to 12.0.0 - W23 on June 21 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 21 PST and 12:30 AM Pacific, June 22 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The issue is resolved.

We experienced performance issues with our UI portal,between 3:54 PM PDT and 4:09 PM PDT June 12th. During this window, you might have seen Gateway time out errors while logging in to UI. The issue is resolved now. Please note that there is no impact on any other functionality. We will continue to monitor the system status and act accordingly.

The issue is resolved.

We experienced connectivity issues for 3 min between 01:47:35 AM PST and 01:50:35 AM PST. During this interval the agents & gateways reconnected.
The system is back to normal and we are closely monitoring it.

This incident is resolved. The system is stable from past 1hr

We experienced an ISP issue for 3 min between 10:57:35 PM PST and 11:00:35 PM PST which impacted connectivity to our API & connection grid. During that interval API was not responding and agents & gateways got disconnected and reconnecting back.

The system is back to normal now and we are closely monitoring it

The emergency maintenance is completed

We will be performing emergency maintenance on your OpsRamp pod between 11.30PM PDT, April 1st and 4 AM PDT, April 2nd to address the recently reported security vulnerability.

Please contact support@opsramp.com if you have questions around this.

The emergency activity is completed

The Emergency activity is initiated and in progress

We will be performing emergency maintenance on CSgrid nodes on 4th Feb between 2.30 AM PST and 3.30 AM PST. During this window, agents & gateways on few CSgrid nodes will reconnect.

There will be no impact to any other functionality.

The Emergency activity is completed

The activity is initiated and in progress

We will be performing emergency maintenance on CSgrid nodes on 28th Jan between 12.30 AM PST and 1.30 AM PST. During this window, agents & gateways on few CSgrid nodes will reconnect.

There will be no impact to any other functionality.

This incident is completely resolved.

Portal performance issues are restored to normalcy. We are closely monitoring the environment.

We are again experiencing Platform performances issues. We are working on resolving this on priority.

This incident has been resolved

We had experienced connectivity issues between 6.25 PM PST and 6.30 PM PST, we are seeing few agents and gateways re-connecting. We are monitoring this situation closely.

We performed a emergency maintenance on 15th December between 3.30 AM PST and 4.30 AM PST to address recently announced vulnerability. You might have seen agents & gateways getting reconnected and experianced user sessions log out. The upgrade process is complete and system is back to normal.

Please contact support@opsramp.com if you have questions around this.

This incident is resolved

The ISP issues are resolved and the portal availability is stable. We are closely monitoring the environment.

We are experiencing multiple ISP's availability issues impacting connectivity to our API & connection grid. This is resulting in intermittent Availability issues, we are working on resolving it

We are experiencing Platform performances issues. We are working on resolving this on priority.

The scheduled activity is completed.

The scheduled activity is initiated and in progress.

OpsRamp will be upgraded to version 11.0 on December 4 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, December 4 and 2:00 AM Pacific, December 5. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident has been resolved as the system is stable and completely functional

We had experienced POD1 availability issues between 06:13 AM PST and 6:29 AM PST. during this period users might have observed 504 errors, however already logged in users are not impacted. This issue is identified and rectified immediately and we are closely monitoring the status.

We are experiencing performance issues with UI availability. We are working on resolving this on priority.

The Incident is resolved. The network connectivity is stable from past 24 hours.

Post failover, we see that the connectivity to UI portal is stable. You may still see intermittent issues with Agent/Gateway connectivity and browser based consoles, based on the ISP provider that you are using.

We observed that few ISP providers are having connectivity issues with XO which could impact your portal reachability status. Currently we failed over to our secondary ISP and monitoring the status. There is no impact on API or Agent/Gateway connectivity.

We are experiencing performance issues with UI availability. We are working on resolving this on priority.

The scheduled activity is completed successfully

The scheduled activity is initiated and in progress

OpsRamp will be upgraded to version 10.0 on September 3 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, September 3 and 2:00 AM Pacific, September 4. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident has been resolved as the system is stable and completely functional

The issue is resolved and we are monitoring the performance

Web based consoles functionality is not working currently and we are working on priority to address the same.

All other functionality is working as normal.

This incident has been resolved as the system is stable and completely functional

We had an ISP issue for 8 min between 10.32 AM PST and 10.40 AM PST which impacted connectivity to our API & connection grid. During that interval API was not responding and agents & gateways got disconnected and reconnecting back.

The system is back to normal now and we are closely monitoring it

We have deployed the fix for the spinner issue and found it to be stable. Please reach out to support for further queries

We have identified the root cause related to the spinner issue and working on the fix.
we will keep you posted once we deploy the resolution. Please reach out to support if you have any further queries

We are experiencing Platform performances issues from 5:00 AM PST. We are investigating the issue and working on resolving this on priority.

This incident has been resolved as the system is stable and completely functional

We have identified the issue and addressed it, we are closely monitoring the systems

We are experiencing performance issues with UI. You may experience 503 service unavailable intermittently. We are working on resolving this on priority.

The emergency maintenance is completed. The CS grid nodes issue is also resolved and we are monitoring systems closely.

we are experiencing issue with couple of connection grid nodes, agents and gateways connectivity to connection grid nodes is impacted. We are working on priority to resolve the issue

Please note that an emergency maintenance is scheduled on 25th March at 9 PM PST for 30 min, due to maintenance by our service provider. Though we do not anticipate any impact on platform availability, you may see some performance impact momentarily. We will be closely monitoring the system and update accordingly.

The following incident is resolved

we experienced few connection grid nodes issues on 23rd March between 2.10PM PST and 2.40 PM PST, agents and gateways connectivity to connection grid nodes is impacted during this window. Systems are back online now and we are closely monitoring the status.

Please Ignore the earlier upgrade notification. POD1 is already upgraded to 9.0.0 on March 19th PST.
Sorry for the inconvenience.

The scheduled maintenance is completed.

OpsRamp is upgraded to 9.0.0. we are closely monitoring the status.

The maintenance window is extended to another 1hour. We will keep you posted.

The following scheduled maintenance is in progress.

OpsRamp will be upgraded to version 9.0 on March 19 PST. The OpsRamp UI may be slow for up to 45 minutes, between 9:30 PM Pacific, March 19 and 2:00 AM Pacific, March 20. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The CSgrid nodes emergency maintenance activity is completed

We will be performing emergency maintenance on CSgrid nodes on 25th Feb between 1.30 AM PST and 2.30 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The CSgrid nodes emergency maintenance activity is completed

We will be performing emergency maintenance on CSgrid nodes on 24th Feb between 2 AM PST and 3 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

This incident is resolved

Alerts processing is working fine with out any delay

We are experiencing slight delay in alert processing from 10:45 PM PST. Please note that we are working to resolving this completely.

This incident has been resolved as the system is stable and completely functional

We had experienced POD1 availability issues on 24th Dec between 4:24 AM PST and 4:47 AM PST. Systems are back online now and we are closely monitoring the status.

We are experiencing Platform performances issues. We are working on resolving this on priority.

The Outbound Integrations issues are resolved and we see the functionality is stable.

A fix is applied to address the issue, we are closely monitoring the results

we are still investigating the intermittent delay in outbound integrations.

We are experiencing performance issues in Outbound Integrations functionality in POD1. Team is working on addressing the issue on priority.

The scheduled maintenance is completed.

The scheduled maintenance is in progress.

OpsRamp will be upgraded to version 8.0 on October 30. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, October 30 and 2:00 AM Pacific, October 31. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The CSgrid nodes emergency maintenance activity is completed

We will be performing restart of CSgrid nodes as part of network maintenance between 12:15 AM PST and 1:00 AM PST . During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The upstream connectivity issues are now resolved and we see that connectivity is now stable.

We observed that the network issues are getting addressed and connectivity is now getting stabilised. We see that the agents & gateways are also connecting back and are stable from last 20 minutes.

We are actively monitoring this situation, and will post updates as needed here.

We are observing issues in upstream providers due to which few regions are unable to reach our network and causing impact to the services.

Our internal network is all functioning good and our team is working with the providers to address the issue.

One of the provider updated that the they have isolated multiple Border Gateway Protocol (BGP) issues causing service impacts across multiple markets.

Cooperative escalated investigation efforts with Multiple ISPs are underway to isolate and troubleshoot the issue and expedite service restoration.

We are observing some routing issues to our connection grid network in POD. This is causing agents & gateways to reconnect.

We are working with our providers to mitigate the same.

You may also experience issues attaching files in service desk tickets.

This incident has been resolved

We are experiencing lag in metric data processing, due to which some of the metric graphs will not be up to date. Please note that this does not impact any other functionality. We are working on resolving this on priority.

The scheduled maintenance has been completed.

Maintenance is extended till 1 am PST. We will keep you posted on progress

We will performing a emergency maintenance in POD1 between 10:00 PM PST to 11:30 PST. During this window, the OpsRamp UI may be slow and agents & gateway may reconnect. OpsRamp will continue to monitor your environment, without interruption during the time window. You may see devices momentarily go into unknown availability status, returning immediately back to correct status.

The scheduled maintenance has been completed.

The maintenance window is extended till 3:30 AM PST. We will keep you posted on the progress.

OpsRamp will be upgraded to version 7.0 on June 12. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, June 12 and 2:00 AM Pacific, June 13. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident has been resolved

A fix has been implemented and we are monitoring the results.

We are experiencing performance issues in Alert and ticket functionality in POD1. Team is working on addressing the issue on priority.

Issue is resolved

Reporting Module is under maintenance and any report scheduled will not generated at this point of time. We will update your once the issue is resolved.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.5.0 on Friday, Feb 7. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday, Feb 7 and 1:00 AM Pacific, Saturday, Feb 8. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed

We will be undergoing scheduled maintenance from 8:30 PM PST Dec 29, 2019 till 11:30 PM Dec 29, 2019. During this window, user sessions may logout and agents, gateways may reconnect.

This incident has been resolved as the system is stable and completely functional from last 2 hours.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are experiencing issues with POD1, which is impacting alerts, integrations and metric processing. We are working on resolving this issue on priority.

The scheduled maintenance has been completed

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.4.1 on Friday, Nov 8. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday Nov 8 and 3:00 AM Pacific, Saturday Nov 9. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Connection grid & API in POD1 has availability issues from 12 AM to 1 AM PST. Agents and gateways connectivity is lost between 2:13 AM to 2:19 AM PST, while APIs might have failed in this window.

Systems are back online now and we are closely monitoring the status.

Connection grid & API in POD1 has availability issues from 12 AM to 1 AM PST. Agents and gateways connectivity is lost between 12 AM to 1 AM PST, while APIs might have failed between 12:10 AM PST to 12:42 AM PST.

Systems are back online now and we are closely monitoring the status. We will continue to provide status update on regular intervals.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are experiencing performance degradation in our POD1 UI. Team is working on priority to address this issue at the earliest

As we indicated in our post title "Integration Failures - Basic Authentication Deprecated," we've rolled back the deprecation of Basic Authentication for Integration Usage. At this time there is no action to be taken by our customers. Integration should continue to work as it previously was.

We're currently working with our Product Management Team, our Documentation Team, and the Engineering.

Our Documentation, as well as the OpsRamp Portal will contain information on when this feature will be once again deprecated.

Feel free to reach out to our Technical Support Team if you have any questions by going to https://support.opsramp.com.

During our Production Upgrade to version 5.4.0, and in an effort to strengthen our product's security, we deprecated the use of Basic Authentication for our integration usage. However, this process was not communicated to customers.

In turn, cause several outages throughout. We apologize for the inconvenience this has caused. We've learned from this mistake and will be communicating through both this page and our portal whenever we plan to make changes of this magnitude.

We'll be working with both our Product Management Team as well as our Engineering Team for the implementation of this process as well as providing product deprecation timelines.

Feel free to reach out to our Technical Support Team if you have any questions by going to https://support.opsramp.com.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.4.0 on Friday, Sep 27. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday Sep 27 and 1:00 AM Pacific, Saturday Sep 28. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing maintenance on our POD1 for further expansion and scale on 20th Sept at 10 pm for about 2 hours.

Expected Impact:

We do not anticipate any impact to portal connectivity, however, customers may see their current UI sessions log out and have to login back. There may be an impact on agent/gateway connectivity and will reconnect immediately.

If you have any questions or concerns, please reach out to us by emailing support.

Our team has resolved the performance issues. All systems should now be operating normally. If you continue to experience problems, please contact support team. We apologize for any inconvenience.

A fix has been implemented and we are monitoring the results.

We are experiencing performance degradation of our UI portal. We are working on priority to address this issue.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing maintenance on our public-facing network in POD1 for further expansion and scale.

Expected Impact:

Current APP URL will be redirected to new Public IP during the window and will be reverted back once completed. There will be no impact on agent/gateway connectivity.

We do not anticipate an impact to portal connectivity, however, customers may see their current UI sessions logout and have to login back.

If you have any questions or concerns, please reach out to us by emailing support.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing performance degradation in outbound Integration and graph updates. We are working on resolving this on priority

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing performance issues with alert and ticket detail page. We are working on priority to resolve this.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.3.1 on Friday, Aug 16. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday, Aug 16 and 1:00 AM Pacific, Saturday, Aug 17. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The maintenance is completed and site is live now.

Please note that OpsRamp Help site is under maintenance to address some of the internal component issues.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating performance issue with ticket details & alert details pages. During this time you may experience delay while access alert details and ticket detailas pages. We apologize for the inconvenience and will share an update once we have more information.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.2.2 on Friday, April 12. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday April 12 and 1:00 AM Pacific, Saturday April 13. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.2.1 on Friday, March 08. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday, March 08 and 1:00 AM Pacific, Saturday, March 09. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are experiencing issues with attachments while updating responses in tickets since 4 AM PST. We are working on priority to resolve this.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating performance issue with ticket details & alert details pages. During this time you may experience delay while access alert details and ticket detailas pages. We apologize for the inconvenience and will share an update once we have more information.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating performance issue with ticket details & alert details pages. During this time you may experience delay while access alert details and ticket detailas pages. We apologize for the inconvenience and will share an update once we have more information.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.2.0 on Friday, January 25. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday January 25 and 1:00 AM Pacific, Saturday January 26. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

During the upgrade of OpsRamp 5.1.3 platform, the system ran into database problem that caused only Service-desk component to be unavailable for around 3.5 hours ( between 10:10 PM PST Dec 7 and 1:30 AM pst Dec 8). The system is up now and processing all service desk tickets.

There is no loss of service-desk tickets created before the impacted window. All tickets auto-created during service-desk unavailability are created with a lag time. There is no impact on other functionality.

During the upgrade of OpsRamp 5.1.3, the system ran into a database problem that caused the Service Desk component of the platform to be unavailable. There was no loss of Service Desk tickets. All tickets auto-created during Service Desk unavailability with a time lag. There was no impact on any other functionality of the platform.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.1.3 on Friday, December 07. The OpsRamp UI may be slow for up to 30 minutes, between 9:00 PM Pacific, Friday December 07 and 00:30 AM Pacific, Saturday December 08. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

There was an issue in our metric processing between 09:00 27th Nov PST and 00:30 29th Nov PST where some of the graphs were showing few data points incorrectly. There are sudden spike seen in the graphs and the same data was visible in the daily graph.

Actions taken & Current Status

The issue was due to duplicate wrong metric being written randomly into graph data between 09:00 27th Nov PST and 00:30 29th Nov PST. This happened for two of three data points in this window. RAW data if pulled through API on the same date and daily reports generated may have this issue. This does not impact any alerting or roll-up data.

We identified the root cause, which is with the data driver that gave additional wrong data point with abnormal values. We did not have the range validation, which allowed wrong data to be written into the graph data. This issue was resolved by fixing the range validation along with the data driver and the production was updated around 12:30 AM on Nov 29th. The data between 27th Nov PST and 29th Nov PST may have this aberration and we are analyzing possible ways to correct it. Please note that other than RAW data ( last 24 hours ) all other data will have no issues and the data taken for roll-up is not impacted. Monthly reports and alerting are not impacted.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are experiencing a delay in updating monitoring graphs. This could impact metric based widget in dashboards.

There is no loss of data and no impact on other functionalities like monitoring & alerting.

We are working on addressing this on priority and will update the progress regularly.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.1.2 on Friday, November 02. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday November 02 and 1:00 AM Pacific, Saturday November 03. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident has been resolved.

We had issues with Web UI availability due to an instability of one of the network provider between 00:50 AM and 1:05 AM PST Oct 5th.

We moved the traffic to our secondary provider and access is now stable. We are closely monitoring the status and will act accordingly.

API performance is restored back to normal. We are closely monitoring the status

We are experiencing performance issues on our API cluster. This could impact agent and gateway connectivity and external integrations

We are working on priority to resolve this issue.

We are experiencing performance issues on our API cluster. This could impact agent and gateway connectivity and external integrations

We are working on priority to resolve this issue.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.1.1 on Friday, October 12. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday October 12 and 1:00 AM Pacific, Saturday October 13. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The slowness issue with incident policy execution is resolved. We continue to monitor the platform.

A fix has been implemented and we are monitoring the results.

We are experiencing slowness in auto incident policy execution and tickets listing pages from last 60 min. We identified the root cause and working on resolving this on urgency.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.1.0 on Friday, September 07. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday September 07 and 1:00 AM Pacific, Saturday September 08. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.0.2 on Friday, August 03. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday August 03 and 1:00 AM Pacific, Saturday August 04. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status.

Please contact support@opsramp.com if you have questions.

This incident has been resolved.

Our ticket create and update service is experiencing delay since 4:30 AM PST. Our technical teams addressed the issue and is under observation.

All other services are operating normally.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.0.1 on Friday, July 06. The OpsRamp UI may be slow for up to 30 minutes, between 11:00 PM Pacific, Friday July 06 and 1:00 AM Pacific, Saturday July 07. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.3.0 on Friday, May 24. The OpsRamp UI may be slow for up to 30 minutes, between 10:30 PM Pacific, Friday May 24 and 1:30 AM Pacific, Saturday May 25. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status.

Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

The scheduled activity is initiated and in progress

OpsRamp will be upgraded to 12.0.0 - W23 on June 21 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 21 PST and 12:30 AM Pacific, June 22 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed

We will be performing emergency maintenance on your OpsRamp pod between 11.30PM PDT, April 1st and 4 AM PDT, April 2nd to address the recently reported security vulnerability.

Please contact support@opsramp.com if you have questions around this.

The emergency activity is completed

The Emergency activity is initiated and in progress

We will be performing emergency maintenance on CSgrid nodes on 4th Feb between 2.30 AM PST and 3.30 AM PST. During this window, agents & gateways on few CSgrid nodes will reconnect.

There will be no impact to any other functionality.

The Emergency activity is completed

The activity is initiated and in progress

We will be performing emergency maintenance on CSgrid nodes on 28th Jan between 12.30 AM PST and 1.30 AM PST. During this window, agents & gateways on few CSgrid nodes will reconnect.

There will be no impact to any other functionality.

We performed a emergency maintenance on 15th December between 3.30 AM PST and 4.30 AM PST to address recently announced vulnerability. You might have seen agents & gateways getting reconnected and experianced user sessions log out. The upgrade process is complete and system is back to normal.

Please contact support@opsramp.com if you have questions around this.

The scheduled activity is completed.

The scheduled activity is initiated and in progress.

OpsRamp will be upgraded to version 11.0 on December 4 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, December 4 and 2:00 AM Pacific, December 5. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed successfully

The scheduled activity is initiated and in progress

OpsRamp will be upgraded to version 10.0 on September 3 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, September 3 and 2:00 AM Pacific, September 4. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed. The CS grid nodes issue is also resolved and we are monitoring systems closely.

we are experiencing issue with couple of connection grid nodes, agents and gateways connectivity to connection grid nodes is impacted. We are working on priority to resolve the issue

Please note that an emergency maintenance is scheduled on 25th March at 9 PM PST for 30 min, due to maintenance by our service provider. Though we do not anticipate any impact on platform availability, you may see some performance impact momentarily. We will be closely monitoring the system and update accordingly.

Please Ignore the earlier upgrade notification. POD1 is already upgraded to 9.0.0 on March 19th PST.
Sorry for the inconvenience.

The scheduled maintenance is completed.

OpsRamp is upgraded to 9.0.0. we are closely monitoring the status.

The maintenance window is extended to another 1hour. We will keep you posted.

The following scheduled maintenance is in progress.

OpsRamp will be upgraded to version 9.0 on March 19 PST. The OpsRamp UI may be slow for up to 45 minutes, between 9:30 PM Pacific, March 19 and 2:00 AM Pacific, March 20. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The CSgrid nodes emergency maintenance activity is completed

We will be performing emergency maintenance on CSgrid nodes on 25th Feb between 1.30 AM PST and 2.30 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The CSgrid nodes emergency maintenance activity is completed

We will be performing emergency maintenance on CSgrid nodes on 24th Feb between 2 AM PST and 3 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The scheduled maintenance is completed.

The scheduled maintenance is in progress.

OpsRamp will be upgraded to version 8.0 on October 30. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, October 30 and 2:00 AM Pacific, October 31. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The CSgrid nodes emergency maintenance activity is completed

We will be performing restart of CSgrid nodes as part of network maintenance between 12:15 AM PST and 1:00 AM PST . During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The scheduled maintenance has been completed.

Maintenance is extended till 1 am PST. We will keep you posted on progress

We will performing a emergency maintenance in POD1 between 10:00 PM PST to 11:30 PST. During this window, the OpsRamp UI may be slow and agents & gateway may reconnect. OpsRamp will continue to monitor your environment, without interruption during the time window. You may see devices momentarily go into unknown availability status, returning immediately back to correct status.

The scheduled maintenance has been completed.

The maintenance window is extended till 3:30 AM PST. We will keep you posted on the progress.

OpsRamp will be upgraded to version 7.0 on June 12. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, June 12 and 2:00 AM Pacific, June 13. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.5.0 on Friday, Feb 7. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday, Feb 7 and 1:00 AM Pacific, Saturday, Feb 8. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed

We will be undergoing scheduled maintenance from 8:30 PM PST Dec 29, 2019 till 11:30 PM Dec 29, 2019. During this window, user sessions may logout and agents, gateways may reconnect.

The scheduled maintenance has been completed

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.4.1 on Friday, Nov 8. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday Nov 8 and 3:00 AM Pacific, Saturday Nov 9. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.4.0 on Friday, Sep 27. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday Sep 27 and 1:00 AM Pacific, Saturday Sep 28. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing maintenance on our POD1 for further expansion and scale on 20th Sept at 10 pm for about 2 hours.

Expected Impact:

We do not anticipate any impact to portal connectivity, however, customers may see their current UI sessions log out and have to login back. There may be an impact on agent/gateway connectivity and will reconnect immediately.

If you have any questions or concerns, please reach out to us by emailing support.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing maintenance on our public-facing network in POD1 for further expansion and scale.

Expected Impact:

Current APP URL will be redirected to new Public IP during the window and will be reverted back once completed. There will be no impact on agent/gateway connectivity.

We do not anticipate an impact to portal connectivity, however, customers may see their current UI sessions logout and have to login back.

If you have any questions or concerns, please reach out to us by emailing support.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.3.1 on Friday, Aug 16. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday, Aug 16 and 1:00 AM Pacific, Saturday, Aug 17. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.2.2 on Friday, April 12. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday April 12 and 1:00 AM Pacific, Saturday April 13. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.2.1 on Friday, March 08. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday, March 08 and 1:00 AM Pacific, Saturday, March 09. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.2.0 on Friday, January 25. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Friday January 25 and 1:00 AM Pacific, Saturday January 26. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.1.3 on Friday, December 07. The OpsRamp UI may be slow for up to 30 minutes, between 9:00 PM Pacific, Friday December 07 and 00:30 AM Pacific, Saturday December 08. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.1.1 on Friday, October 12. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday October 12 and 1:00 AM Pacific, Saturday October 13. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.1.0 on Friday, September 07. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday September 07 and 1:00 AM Pacific, Saturday September 08. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.0.2 on Friday, August 03. The OpsRamp UI may be slow for up to 30 minutes, between 10:00 PM Pacific, Friday August 03 and 1:00 AM Pacific, Saturday August 04. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status.

Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.0.1 on Friday, July 06. The OpsRamp UI may be slow for up to 30 minutes, between 11:00 PM Pacific, Friday July 06 and 1:00 AM Pacific, Saturday July 07. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.3.0 on Friday, May 24. The OpsRamp UI may be slow for up to 30 minutes, between 10:30 PM Pacific, Friday May 24 and 1:30 AM Pacific, Saturday May 25. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status.

Please contact support@opsramp.com if you have questions.