OpsRamp will be upgraded to 17.0.0-2024-03-U1 on Apr 22 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Apr 22 and 12:00 AM Pacific, Apr 23. OpsRamp will continue to monitor your environment without interruption during the upgrade. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. Please contact support@opsramp.com if you have questions.

OpsRamp will be upgraded to 17.0.0-2024-03-U1 on Apr 22 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Apr 22 and 12:00 AM Pacific, Apr 23. OpsRamp will continue to monitor your environment without interruption during the upgrade. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. Please contact support@opsramp.com if you have questions.

The incident is resolved

The Resource group listing issues are addressed. We are monitoring the environment

We are observing intermittent performance issues in resource group page listing , we are working on this on priority.

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2024-02-U1 on Mar 18 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Mar 18 and 12:00 AM Pacific, Mar 19. OpsRamp will continue to monitor your environment without interruption during the upgrade. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. Please contact support@opsramp.com if you have questions.

The emergency activity is completed successfully.

The activity is initiated and in progress

We are going to perform emergency maintenance on few of our connection nodes between 11:00 PM Pacific, March 5th and 00:00 AM Pacific , March 6th . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The issue is resolved.

We have observed a momentary disruption of service from our ISP , between 7:23 PM PT and 7:38 PM PT. This caused disconnection and reconnection of agents and gateways. The issue is now resolved and we are closely monitoring.

This incident is resolved

Availability issues are identified and addressed. We are monitoring the environment.

We are facing portal availability issues from 4PM and we are working on priority.

The scheduled activity is completed.

The activity is initiated and in progress.

OpsRamp will be upgraded to 17.0.0-2023-12-U1 on Feb 07 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Feb 07 and 12:00 AM Pacific, Feb 08. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The Emergency activity is completed

The emergency activity is in progress and estimated time to complete is 6.40AM PDT.

We are going to perform emergency maintenance on network between 4.40 AM PDT, Dec 11th and 5.40 AM PDT, Dec 11th . You may intermittently observe portal reachability, agents & gateways may reconnect during this activity. Please contact support@opsramp.com if you have questions.

This incident is resolved

We experienced connectivity issues on few of the connection grid nodes between 12:30:00 AM PST and 12:45:00 AM PST. During this interval some agents & gateways reconnected. The system is back to normal now and we are closely monitoring it

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2023-11-U1 on Dec 13 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Dec 13 and 12:30 AM Pacific, Dec 14. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-10-U1 on Nov 14 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Nov 14 and 12:30 AM Pacific, Nov 15. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-09-U1 on Oct 11 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Oct 11 and 12:30 AM Pacific, Oct 12. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident is resolved

The functionality issues are all resolved. Monitoring the environment closely.

We are able to access the portal and some of the functionalities are responding fine, we are working to fix the remaining

We are observing major outage at service provider and we are working on this on priority

Resolving the Incident

This incident is resolved. We are closely monitoring the environment.

We are observing intermittent performance issues on POD2, we are working on this on priority.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-08-U1 on Sep 6 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Sep 6 and 12:30 AM Pacific, Sep 7. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 15.0.0-2023-07-U1 on AUG 15 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, AUG 15 and 12:30 AM Pacific, AUG 16. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 15.0.0-2023-06-U1 on July 10 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, July 10 and 12:30 AM Pacific, July 11. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed

OpsRamp will be upgraded to 15.0.0-2023-05-U1 on June 07 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 07 and 12:30 AM Pacific, June 08. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency Network Maintenance is completed successfully.

We have completed the activity however we are extending the maintenance by another 30 mins as we are validating the traffic.

Emergency Network Maintenance is in progress.

We are going to perform emergency network maintenance between 8:30 PM PDT and 11:30 PM PDT ,June 4th .You may see the agents and gateways reconnected during this maintenance window. UI portal may be slow and sometimes intermittent timeouts may occur, already logged in users may see their current UI sessions logout and have to login back. Please contact support@opsramp.com if you have questions.

This incident is resolved

The issue is now resolved and is under close monitoring.

We are still working on intermittent availability issues with UI & API on high priority. We are also closely working with our ISPs to identify all possible root causes. We will keep you posted as we understand more.

We are facing portal availability issues and we are checking on priority.

The scheduled activity is completed.

OpsRamp will be upgraded to 14.0.0-2023-04-U1 on May 2 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, May 2 and 12:30 AM Pacific, May 3. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 14.0.0-2023-03-U1 on Apr 09 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Apr 09 and 12:30 AM Pacific, Apr 10. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The activity is successfully completed on the scheduled connection grid nodes.

Security patch update activity on Connection Grid nodes is in progress. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

The activity is successfully completed on the scheduled connection grid nodes for today

Security patch update activity on Connection Grid nodes is in progress. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

We will be performing security patch update activity on Connection Grid nodes from 28th March to 31st March between 10.30 PM PST and 11.30 PM PST. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.There will be no impact to any other functionality.

The scheduled activity is completed.

Emergency Maintenance is completed successfully and we are closely monitoring.

The activity is initiated and in progress

We will perform an emergency maintenance on 27th March to address the performance issues, the activity is scheduled between 11:00 PM PT, 27th March and 2:00 AM PT, 28th March. You may see the agents and gateway reconnected during this maintenance window. UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back. Please contact support@opsramp.com if you have questions.

Issue is now resolved and portal is stable.

We are observing issue with our report functionality and you might see issues while you download reports. We are working on this on priority.

This incident is resolved

The performance issues are resolved. We are monitoring the environment closely

We are observing intermittent performance issues in POD2 graphs rendering. we are looking into it on priority

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0-02-U1 on Mar 8 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Mar 8 and 12:30 AM Pacific, Mar 9. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Issues are resolved.

We have observed intermittent reachability issues between 12 AM PDT - 12:30 AM PDT , where agents and gateways has been disconnected and reconnected. We are closely monitoring. Please reach out to support@opsramp.com for any questions.

Portal availability issues are resolved now.

Issues are resolved now and portal is stable from last 30 Mins. We are closely monitoring.

We are experiencing widespread internet issues intermittently and working with service providers to resolve the issue

We are observing intermittent application availability issues in POD2 and we are working on it .

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0-U01 on Feb 7 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Feb 7 and 12:30 AM Pacific, Feb 8. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W52 on Jan 23 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Jan 23 and 12:30 AM Pacific, Jan 24. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W48 on Dec 14 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Dec 14 and 12:30 AM Pacific, Dec 15. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Scheduled Maintenence is completed and Issues are resolved. Thank you for your patience.

We are sorry to announce that the maintenence window is extended till 03:30 PT ,19th Nov.

We are sorry to announce that the maintenence window is extended till 00:30 PT ,19th Nov.

During this scheduled mainatenence we are encountering issues with few of our functionalities and we are currently looking into it on priority.

Scheduled maintenence is in progress

We are going to perform maintenance on OpsRamp between 21.00 PDT, Nov 18nd and 23.00 PDT , Nov 18rd . OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see lag in metrics and dashboard display during the maintenance window. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W44 on NOV 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, NOV 20 and 12:30 AM Pacific, NOV 21. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Issues with Metrics - Beta and Dashboard 2.0 has been resolved now.

We are currently experiancing issues with Metrics - Beta and Dashboard 2.0 . We are working on priority.

The scheduled activity is completed.

We are going to perform emergency maintenance on OpsRamp between 22.00 PDT, Nov 2nd and 01.00 PDT , Nov 3rd . There will be no impact on agents & gateways connectivity but there might be latency in login. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W40 on OCT 19 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, OCT 19 and 12:30 AM Pacific, OCT 20. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency maintenance has been completed.

We are going to perform emergency maintenance between 10th Oct 2022, 22:00 PDT and 23:00 hrs PDT. During this time you may see impact on alerts filtering page. OpsRamp will continue to monitor your environment without interruption during this maintenance .

The scheduled activity is completed.

OpsRamp will be upgraded to 12.0.0 - W36 on Sep 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Sep 20 and 12:30 AM Pacific, Sep 21. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 12.0.0 - W32 on Aug 22 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Aug 22 and 12:30 AM Pacific, Aug 23. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Resolving this incident as performance was stable for the last 24 hours after the fix.

We have implemented a fix couple of hours back and is currently under monitoring. We will take appropriate actions based on results.

We are experiencing random performance issues with the UI. We are working on addressing this as a priority. Though there is no impact on the functionality, the users will experience lag during login and UI navigation.

The scheduled activity is completed.

OpsRamp will be updated to 12.0.0 - W27 on July 26 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, July 26 PST and 12:30 AM Pacific, July 27 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency maintenance is completed.

Emergency maintenance is completed and we are closely monitoring. Please contact support@opsramp.com if you have questions.

Emergency maintenance is still in progress and it is extended till 2:00 AM PDT. Please contact support@opsramp.com if you have questions.

Emergency maintenance is scheduled for infra upgrades between 10 PM PDT 8th July and 1 AM PDT 9th July. During this time, UI performance might be slow, and some agents & gateway will reconnect. However, all other functionality will work as usual.

The issue is resolved.

We experienced connectivity issues due to maintenance at our ISP between 11:58:50 PM PST and 12:15:50 AM PST. During this interval few agents & gateways reconnected. The system is back to normal now and we are closely monitoring it

The scheduled activity is completed.

The scheduled activity is initiated and in progress.

OpsRamp will be upgraded to 12.0.0 - W23 on June 27 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 27 PST and 12:30 AM Pacific, June 28 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

OpsRamp will be upgraded to 12.0.0 - W23 on June 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 20 PST and 12:30 AM Pacific, June 21 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance is completed.

The scheduled maintenance is completed, we are monitoring the environment

The activity is in progress

OpsRamp will be performing network maintenance in Datacenter for further expansion and scale on Saturday 28th May. Maintenance Window is from Saturday 28th May 8PM EST to Sunday 29th May 12AM EST.

Expected Impact:

The agents and gateway connectivity will be impacted for up to 10 min within this window.

UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back.

This incident is resolved

The performance issues are addressed. We are monitoring the environment.

We are experiencing performance issues with UI. You may experience 503 service unavailable intermittently. We are working on resolving this on priority.

This activity is completed

The activity is in progress.

We are performing an emergency maintenance on our backend infrastructure, there should not be any impact to any of the functionalities. We will be closely monitoring the environment

The performance issues are resolved.

We are experiencing performance issues with UI. You may experience 503 service unavailable intermittently. We are working on resolving this on priority.

This incident is resolved

The performance issues are resolved. We are monitoring the environment

We are experiencing performance issues in POD2 for some customers from 11PM PST. Alerts and Ticketing functionality may be impacted. We are working on priority to address this issue.

The scheduled maintenence is completed.

We have completed emergency Network maintenance activity and the system is stable now. We will continue to monitor the system and act accordingly. If you are still seeing any issues, please contact support@opsramp.com

We are performing Emergency Network maintenance activity scheduled between 11.00 PM PST and 01:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

We are going to perform Emergency Network maintenance activity scheduled between 11.00 PM PST and 00:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

The incident is resolved

The availability & performance issues are resolved and the system is stable. We will continue to monitor the system and act accordingly.

If you are still seeing any issues, please contact support@opsramp.com

The system is now back online and you may experience performance issues.

We are experiencing performance issues with UI. You may experience 503 service unavailable intermittently. We are working on resolving this on priority.

This incident is resolved.

We have applied a fix and monitoring the results.

We are experiencing performance issues with metric graphs. There could be a delay in rendering metric graphs upto 30 mins. There is no data loss. We are working on priority to resolve this incident.

The emergency maintenance is completed

We will be performing emergency maintenance on your OpsRamp pod between 11.30PM PDT, April 1st and 4 AM PDT, April 2nd to address the recently reported security vulnerability.

Please contact support@opsramp.com if you have questions around this.

Resolved the incident.

We experienced issues with Dashboard 2.0 & topology data between 16:00 PDT till 17:45 PDT. Due to this, you may have experienced loading issues with metric widgets and topology data in infra page. The issue is now resolved and we are closely monitoring the status.

We are currently experiencing issues with Dashboard 2.0 & topology data loading. Due to this, the metric widgets may not load data completely and the topology data in infra page will not render completely. We are working on priority to resolve this issue.

The emergency maintenance is completed

The emergency activity initiated and in progress

We are performing an emergency maintenance on our backend infrastructure, there should not be any impact to any of the functionalities. We will be closely monitoring the environment

The emergency activity is completed

The emergency activity is in progress

We will be performing emergency maintenance on CSgrid nodes on 2nd Feb between 09:45 PM PST and 10.45 AM PST. During this window, agents & gateways on CSgrid nodes will reconnect.

There will be no impact to any other functionality.

We performed a emergency maintenance on 15th December between 3.30 AM PST and 4.30 AM PST to address recently announced vulnerability. You might have seen agents & gateways getting reconnected and experianced user sessions log out. The upgrade process is complete and system is back to normal.

Please contact support@opsramp.com if you have questions around this.

The scheduled activity is completed.

The scheduled activity is initiated and in progress

Opsramp 11.0 Upgrade is in Progress

OpsRamp will be upgraded to version 11.0 on December 3 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, December 3 and 2:00 AM Pacific, December 4. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed

The scheduled activity is in progress

We will be performing restart of csgrid nodes as part of scheduled maintenance between 14th November, 9:30 PM PST and 14th November, 11:30 PM PST. This activity is related to security update on the connection grid nodes. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

This incident has been resolved

A fix has been implemented and we are monitoring the results.

We are experiencing performance issues with metric graphs. There could be a delay in rendering metric graphs upto 30 mins. There is no data loss. We are working on priority to resolve this incident.

The scheduled activity is completed

We will be performing network maintenance on Nov 7th, Sunday between 9:30 PM PST and 11:30 PM PST. During this window, connectivity will be impacted up to 10 min as we are trying to reconfigure our Edge devices for better performance and redundancy. Agents and gateways may reconnect during the window.

This incident has been resolved

A fix has been implemented and metric graphs are stable from past 12 hrs. we are monitoring the results.

We are experiencing performance issues with metric graphs and dashboards intermittently. We are working on priority to resolve this incident

A fix has been implemented and we are monitoring the results.

We are experiencing performance issues with metric graphs and dashboards. There could be a delay in rendering graphs and dashboards. We are working on priority to resolve this incident

The emergency network maintenance activity is completed.

During the emergency activity some of the agent/gateways got reconnected. This triggered agent status & tunnel status alerts which are immediately healed. The connectivity is now stable.

We apologize for the inconvenience caused and we are monitoring the situation closely.

We are going to perform Emergency Network maintenance activity scheduled between 11.00 PM PST and 00:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

The scheduled maintenance activity is completed successfully.

The upgrade is completed, we are monitoring the performance of the POD.

Updates are completed. We are seeing some performance issues in alerts and we are working on it.

The scheduled maintenance activity is started

OpsRamp will be upgraded to version 10.0 on August 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, August 20 and 2:00 AM Pacific, August 21. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident has been resolved

Agent and Gateway connectivity is now stable and alerts healed, we are closely monitoring the system

Our ISP connectivity failed over which caused some of the agents and gateways to reconnect which triggered agent and gateway tunnel status alerts.

The following incident is resolved

The portal performance is stable and we are closely monitoring the performance

We experienced UI performance issues with some error messages around 1:55 AM PDT. We identified the issue and implemented the fix. We are closely monitoring the fix and will provide any further update.

This incident has been resolved as the system is stable and completely functional

We have identified the issue and addressed it, we are closely monitoring the systems

We are experiencing performance issues with UI. You may experience 503 service unavailable intermittently. We are working on resolving this on priority.

The scheduled maintenance is completed.

OpsRamp is upgraded to 9.0.0. we are closely monitoring the status.

The following scheduled maintenance is in progress.

OpsRamp will be upgraded to version 9.0 on March 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 9:00 PM Pacific, March 12 and 12:00 AM Pacific, March 13. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The following incident is resolved

we had performance issues in one of the connection nodes between 5:27AM PST and 5:47AM PST which is addressed now. the same is in observation

This issue is resolved. The graph rendering is completely stable from past 24 hours.

The performance issues are resolved and we see the graph rendering is back to normal. We are monitoring the performance of the metric graphs.

We are experiencing performance issues with metric graphs. There could be a delay in rendering metric graphs upto 30 mins. There is no data loss. We are working on priority to resolve this incident.

The scheduled maintenance is completed.

The scheduled maintenance is in progress.

OpsRamp will be upgraded to version 8.0 on October 23. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, October 23 and 2:00 AM Pacific, October 23. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The CSgrid nodes maintenance activity is completed successfully.

We will be performing restart of csgrid nodes as part of scheduled maintenance between 23rd Sep, 12:30 AM PST and 23rd Sep, 1:30 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

A fix has been implemented and we are monitoring the results.

Team is working on priority to address this issue at the earliest

We are experiencing performance issues with UI & APP connectivity. We are working on resolving this on priority.

The CSgrid nodes emergency maintenance activity is completed

We will be performing restart of csgrid nodes as part of network maintenance between 8th Sep, 10:30 PM PST and 9th Sep, 12:30 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The upstream connectivity issues are now resolved and we see that connectivity is now stable.

We observed that the network issues are getting addressed and connectivity is now getting stabilised. We see that the agents & gateways are also connecting back and are stable from last 20 minutes.

We are actively monitoring this situation, and will post updates as needed here.

We are aware of a major Internet outage occurring, which is impacting many services on our platform. At this time users may experience connectivity issues and also agent & gateway connectivity issues.

Our Network Engineers are actively working to reduce the impact, but users may still experience intermittent errors and connectivity issues until the upstream provider issue has been resolved.

We are actively monitoring this situation, and will post updates as needed here.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 7.0 on Friday, June 5. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, June 5 and 2:00 AM Pacific, June 6. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Issue is resolved

Reporting Module is under maintenance and any report scheduled will not generated at this point of time. We will update your once the issue is resolved.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.5.0 on Wednesday, Feb 5. The OpsRamp UI may be slow for up to 45 minutes, between 11:00 PM Pacific, Wednesday, Feb 5 and 1:00 AM Pacific, Thursday, Feb 6. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident has been resolved as the system is stable and completely functional from last 2 hours.

We experienced network issues from 10.46 UTC - 10.52 UTC, which impacted UI availability. The issue is resolved and is under observation. We are investigating the root cause and provide more details soon.

Portal (POD2) was not accessible between 3:50 AM PST to 4:02 AM PST due to dual network outage. The issue was resolved immediately.

If you are still encountering issues with POD2, please reach out to us through here:

https://support.opsramp.com/hc/en-us/requests/new

We had connectivity issues that impacted agent & gateway connections for very limited customers, between 11:15 PM PST Apr 10th to 00:32 AM PST April 11th. During this interval, Agent & gateway connectivity is not stable. The root cause is identified and is fixed.

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2024-02-U1 on Mar 18 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Mar 18 and 12:00 AM Pacific, Mar 19. OpsRamp will continue to monitor your environment without interruption during the upgrade. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. Please contact support@opsramp.com if you have questions.

The emergency activity is completed successfully.

The activity is initiated and in progress

We are going to perform emergency maintenance on few of our connection nodes between 11:00 PM Pacific, March 5th and 00:00 AM Pacific , March 6th . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

The activity is initiated and in progress.

OpsRamp will be upgraded to 17.0.0-2023-12-U1 on Feb 07 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Feb 07 and 12:00 AM Pacific, Feb 08. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The Emergency activity is completed

The emergency activity is in progress and estimated time to complete is 6.40AM PDT.

We are going to perform emergency maintenance on network between 4.40 AM PDT, Dec 11th and 5.40 AM PDT, Dec 11th . You may intermittently observe portal reachability, agents & gateways may reconnect during this activity. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2023-11-U1 on Dec 13 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Dec 13 and 12:30 AM Pacific, Dec 14. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-10-U1 on Nov 14 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Nov 14 and 12:30 AM Pacific, Nov 15. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-09-U1 on Oct 11 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Oct 11 and 12:30 AM Pacific, Oct 12. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-08-U1 on Sep 6 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Sep 6 and 12:30 AM Pacific, Sep 7. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 15.0.0-2023-07-U1 on AUG 15 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, AUG 15 and 12:30 AM Pacific, AUG 16. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 15.0.0-2023-06-U1 on July 10 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, July 10 and 12:30 AM Pacific, July 11. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed

OpsRamp will be upgraded to 15.0.0-2023-05-U1 on June 07 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 07 and 12:30 AM Pacific, June 08. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency Network Maintenance is completed successfully.

We have completed the activity however we are extending the maintenance by another 30 mins as we are validating the traffic.

Emergency Network Maintenance is in progress.

We are going to perform emergency network maintenance between 8:30 PM PDT and 11:30 PM PDT ,June 4th .You may see the agents and gateways reconnected during this maintenance window. UI portal may be slow and sometimes intermittent timeouts may occur, already logged in users may see their current UI sessions logout and have to login back. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 14.0.0-2023-04-U1 on May 2 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, May 2 and 12:30 AM Pacific, May 3. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 14.0.0-2023-03-U1 on Apr 09 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Apr 09 and 12:30 AM Pacific, Apr 10. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The activity is successfully completed on the scheduled connection grid nodes.

Security patch update activity on Connection Grid nodes is in progress. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

The activity is successfully completed on the scheduled connection grid nodes for today

Security patch update activity on Connection Grid nodes is in progress. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

We will be performing security patch update activity on Connection Grid nodes from 28th March to 31st March between 10.30 PM PST and 11.30 PM PST. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.There will be no impact to any other functionality.

The scheduled activity is completed.

Emergency Maintenance is completed successfully and we are closely monitoring.

The activity is initiated and in progress

We will perform an emergency maintenance on 27th March to address the performance issues, the activity is scheduled between 11:00 PM PT, 27th March and 2:00 AM PT, 28th March. You may see the agents and gateway reconnected during this maintenance window. UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0-02-U1 on Mar 8 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Mar 8 and 12:30 AM Pacific, Mar 9. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0-U01 on Feb 7 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Feb 7 and 12:30 AM Pacific, Feb 8. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W52 on Jan 23 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Jan 23 and 12:30 AM Pacific, Jan 24. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W48 on Dec 14 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Dec 14 and 12:30 AM Pacific, Dec 15. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Scheduled Maintenence is completed and Issues are resolved. Thank you for your patience.

We are sorry to announce that the maintenence window is extended till 03:30 PT ,19th Nov.

We are sorry to announce that the maintenence window is extended till 00:30 PT ,19th Nov.

During this scheduled mainatenence we are encountering issues with few of our functionalities and we are currently looking into it on priority.

Scheduled maintenence is in progress

We are going to perform maintenance on OpsRamp between 21.00 PDT, Nov 18nd and 23.00 PDT , Nov 18rd . OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see lag in metrics and dashboard display during the maintenance window. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W44 on NOV 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, NOV 20 and 12:30 AM Pacific, NOV 21. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

We are going to perform emergency maintenance on OpsRamp between 22.00 PDT, Nov 2nd and 01.00 PDT , Nov 3rd . There will be no impact on agents & gateways connectivity but there might be latency in login. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W40 on OCT 19 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, OCT 19 and 12:30 AM Pacific, OCT 20. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency maintenance has been completed.

We are going to perform emergency maintenance between 10th Oct 2022, 22:00 PDT and 23:00 hrs PDT. During this time you may see impact on alerts filtering page. OpsRamp will continue to monitor your environment without interruption during this maintenance .

The scheduled activity is completed.

OpsRamp will be upgraded to 12.0.0 - W36 on Sep 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Sep 20 and 12:30 AM Pacific, Sep 21. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 12.0.0 - W32 on Aug 22 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Aug 22 and 12:30 AM Pacific, Aug 23. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be updated to 12.0.0 - W27 on July 26 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, July 26 PST and 12:30 AM Pacific, July 27 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency maintenance is completed.

Emergency maintenance is completed and we are closely monitoring. Please contact support@opsramp.com if you have questions.

Emergency maintenance is still in progress and it is extended till 2:00 AM PDT. Please contact support@opsramp.com if you have questions.

Emergency maintenance is scheduled for infra upgrades between 10 PM PDT 8th July and 1 AM PDT 9th July. During this time, UI performance might be slow, and some agents & gateway will reconnect. However, all other functionality will work as usual.

The scheduled activity is completed.

The scheduled activity is initiated and in progress.

OpsRamp will be upgraded to 12.0.0 - W23 on June 27 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 27 PST and 12:30 AM Pacific, June 28 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

OpsRamp will be upgraded to 12.0.0 - W23 on June 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 20 PST and 12:30 AM Pacific, June 21 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance is completed.

The scheduled maintenance is completed, we are monitoring the environment

The activity is in progress

OpsRamp will be performing network maintenance in Datacenter for further expansion and scale on Saturday 28th May. Maintenance Window is from Saturday 28th May 8PM EST to Sunday 29th May 12AM EST.

Expected Impact:

The agents and gateway connectivity will be impacted for up to 10 min within this window.

UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back.

This activity is completed

The activity is in progress.

We are performing an emergency maintenance on our backend infrastructure, there should not be any impact to any of the functionalities. We will be closely monitoring the environment

The scheduled maintenence is completed.

We have completed emergency Network maintenance activity and the system is stable now. We will continue to monitor the system and act accordingly. If you are still seeing any issues, please contact support@opsramp.com

We are performing Emergency Network maintenance activity scheduled between 11.00 PM PST and 01:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

We are going to perform Emergency Network maintenance activity scheduled between 11.00 PM PST and 00:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

The emergency maintenance is completed

We will be performing emergency maintenance on your OpsRamp pod between 11.30PM PDT, April 1st and 4 AM PDT, April 2nd to address the recently reported security vulnerability.

Please contact support@opsramp.com if you have questions around this.

The emergency maintenance is completed

The emergency activity initiated and in progress

We are performing an emergency maintenance on our backend infrastructure, there should not be any impact to any of the functionalities. We will be closely monitoring the environment

The emergency activity is completed

The emergency activity is in progress

We will be performing emergency maintenance on CSgrid nodes on 2nd Feb between 09:45 PM PST and 10.45 AM PST. During this window, agents & gateways on CSgrid nodes will reconnect.

There will be no impact to any other functionality.

We performed a emergency maintenance on 15th December between 3.30 AM PST and 4.30 AM PST to address recently announced vulnerability. You might have seen agents & gateways getting reconnected and experianced user sessions log out. The upgrade process is complete and system is back to normal.

Please contact support@opsramp.com if you have questions around this.

The scheduled activity is completed.

The scheduled activity is initiated and in progress

Opsramp 11.0 Upgrade is in Progress

OpsRamp will be upgraded to version 11.0 on December 3 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, December 3 and 2:00 AM Pacific, December 4. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed

The scheduled activity is in progress

We will be performing restart of csgrid nodes as part of scheduled maintenance between 14th November, 9:30 PM PST and 14th November, 11:30 PM PST. This activity is related to security update on the connection grid nodes. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The scheduled activity is completed

We will be performing network maintenance on Nov 7th, Sunday between 9:30 PM PST and 11:30 PM PST. During this window, connectivity will be impacted up to 10 min as we are trying to reconfigure our Edge devices for better performance and redundancy. Agents and gateways may reconnect during the window.

The emergency network maintenance activity is completed.

During the emergency activity some of the agent/gateways got reconnected. This triggered agent status & tunnel status alerts which are immediately healed. The connectivity is now stable.

We apologize for the inconvenience caused and we are monitoring the situation closely.

We are going to perform Emergency Network maintenance activity scheduled between 11.00 PM PST and 00:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

The scheduled maintenance activity is completed successfully.

The upgrade is completed, we are monitoring the performance of the POD.

Updates are completed. We are seeing some performance issues in alerts and we are working on it.

The scheduled maintenance activity is started

OpsRamp will be upgraded to version 10.0 on August 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, August 20 and 2:00 AM Pacific, August 21. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance is completed.

OpsRamp is upgraded to 9.0.0. we are closely monitoring the status.

The following scheduled maintenance is in progress.

OpsRamp will be upgraded to version 9.0 on March 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 9:00 PM Pacific, March 12 and 12:00 AM Pacific, March 13. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance is completed.

The scheduled maintenance is in progress.

OpsRamp will be upgraded to version 8.0 on October 23. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, October 23 and 2:00 AM Pacific, October 23. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The CSgrid nodes maintenance activity is completed successfully.

We will be performing restart of csgrid nodes as part of scheduled maintenance between 23rd Sep, 12:30 AM PST and 23rd Sep, 1:30 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The CSgrid nodes emergency maintenance activity is completed

We will be performing restart of csgrid nodes as part of network maintenance between 8th Sep, 10:30 PM PST and 9th Sep, 12:30 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 7.0 on Friday, June 5. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, June 5 and 2:00 AM Pacific, June 6. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.5.0 on Wednesday, Feb 5. The OpsRamp UI may be slow for up to 45 minutes, between 11:00 PM Pacific, Wednesday, Feb 5 and 1:00 AM Pacific, Thursday, Feb 6. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.