The performance issues are resolved. Team is closely monitoring the environment.

We are observing intermittent UI performance issues. Team is investigating the incident

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.11-U1 from 09:30 PM on Dec 02nd, 2025, to 12:30 AM on Dec 03rd, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience.

The Scheduled Activity is Completed .

OpsRamp will be upgraded to version 19.0_2025.10-U1 from 10:30 PM on Oct 29th, 2025, to 1:30 AM on Oct 30th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The Scheduled Activity is Completed.

OpsRamp will be upgraded to version 19.0_2025.09-U1 from 10:30 PM on Oct 05th, 2025, to 1:30 AM on Oct 06th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The Scheduled Activity is Completed.

OpsRamp will be upgraded to version 19.0_2025.08-U1 from 10:30 PM on Aug 27th, 2025, to 1:30 AM on Aug 28th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

Emergency maintenance on the connection grid has completed successfully.

Emergency Maintenance on Connection Grid is in Progress.

We are going to perform emergency maintenance on our connection nodes between 11:00 PM PT, 11th Aug 2025 and 12:00 AM PT, 12th Aug 2025. You may notice only a limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time.

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.07-U1 from 10:30 PM on July 29th, 2025, to 1:30 AM on July 30th, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.06-U1 from 10:30 PM on July 1st, 2025, to 1:30 AM on July 2nd, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.05-U1 from 10:30 PM on June 3rd, 2025, to 1:30 AM on June 4th, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

The upgrade is currently in progress and will require an additional hour to complete.

Thank you for your understanding.

OpsRamp will be upgraded to version 19.0_2025.04-U1 from 10:30 PM on May 6th, 2025, to 1:30 AM on May 7th, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

Note: We have improved platform RBAC controls in this release to enhance user experience and security. If you experience any challenges with user level access , please reach out to support.

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.03-U1 from 11:00 PM on April 02, 2025, to 2:00 AM on April 03, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.02-U1 from 10:00 PM on Feb 24, 2025, to 1:00 AM on Feb 25, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

The scheduled activity has been rescheduled. The rescheduled activity is now slated to take place between 11:00 PM Pacific Time on the 5th of Jan 2025 and 02:00 AM Pacific Time on 6th of Jan 2025.

OpsRamp will be upgraded to version 18.0_2024.11-U1 from 11:00 PM on Jan 06, 2025, to 2:00 AM on Jan 07, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed

OpsRamp will be upgraded to version 18.0_2024.10-U1 from 11:00 PM on Nov 20, 2024, to 2:00 AM on Nov 21, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.09-U1 from 11:00 PM on Oct 16th, 2024, to 2:00 AM on Oct 17th 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.08-U1 from 11:00 PM on Sep 23, 2024, to 2:00 AM on Sep 24, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

We have completed the maintenance successfully.

Maintenance is in progress.

We are going to perform maintenance on few of our connection nodes between 11.00 PM Pacific, September 4th and 00:00 AM Pacific , September 5th . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.07-U1 from 11:00 PM on Aug 20, 2024, to 1:00 AM on Aug 21, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 17.0_2024.06-U1 from 11:00 PM on July 30, 2024, to 1:00 AM on July 31, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

Emergency Maintenance has completed successfully as per schedule. We have monitored closely and no issues are found.

We are going to perform emergency maintenance in POD3 between 08:30 PM PT to 10:30 PM PT , 27th July 2024 . During this time , you may see intermittent UI availability and performance issues.

The scheduled activity has been cancelled. We will keep you posted on the next schedule.

OpsRamp will be upgraded to version 17.0_2024.06-U1 from 11:00 PM on July 24, 2024, to 1:00 AM on July 25, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The emergency maintenance activity is completed

The emergency maintenance activity is initiated

We are going to perform emergency maintenance on few of our connection nodes between 11.30 PM Pacific, June 19th and 00:30 AM Pacific , June 20th . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

OpsRamp will be upgraded to version 17.0_2024.05-U1 from 11:00 PM on June 18, 2024, to 1:00 AM on June 19, 2024, Pacific Time. Rest assured, OpsRamp will continue monitoring your environment throughout the upgrade process. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 17.0_2024.04-U1 from 11:00 PM on May 20, 2024, to 1:00 AM on May 21, 2024, Pacific Time. Rest assured, OpsRamp will continue monitoring your environment throughout the upgrade process, ensuring uninterrupted service. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2024-03-U1 on Apr 17 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Apr 17 and 12:00 AM Pacific, Apr 18. OpsRamp will continue to monitor your environment without interruption during the upgrade. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2024-02-U1 on Mar 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Mar 20 and 12:00 AM Pacific, Mar 21. OpsRamp will continue to monitor your environment without interruption during the upgrade. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. Please contact support@opsramp.com if you have questions.

This incident is resolved

The API performance issues are stable now, we are monitoring the environment

We are experiencing performance issues on API cluster , you may notice intermittent issues to limited set of users. We are working on resolving the issue.

Connection grid maintenance has been successfully completed.

Emergency Maintenance on Connection Grid nodes is in progress.

We are going to perform maintenance on few of our connection nodes between 01:00 AM Pacific, February 1st and 02:00 AM Pacific , February 1st . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2023-12-U1 on Feb 04 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Feb 04 and 12:00 AM Pacific, Feb 05. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

The activity is initiated and in progress.

OpsRamp will be upgraded to 17.0.0-2023-11-U1 on Jan 21st PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Jan 21 and 12:30 AM Pacific, Jan 22. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled emergency activity is completed

The emergency maintenance activity is initiated and in progress

We are going to perform maintenance on few of our connection nodes between 00:30 AM Pacific, January 11th and 01:30 AM Pacific , January11th . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is cancelled.

OpsRamp will be upgraded to 17.0.0-2023-11-U1 on Dec 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Dec 12 and 12:30 AM Pacific, Dec 13. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Connection Grid maintenance is successfully completed.

Connection Grid Maintenance is in progress.

We are going to perform maintenance on connection nodes between 01:30 AM Pacific, December 11th and 02:30 AM Pacific , December 12th . All the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

The scheduled activity is completed. we are closely monitoring the environment.

The activity is initiated and in progress

We are going to perform schedule maintenance on dashboard 2.0 and metrics 2.0 graphs between 10:30 PM PT, 7th Dec and 11:30 PM PT , 7th Dec. This impacts 8 hours graphs in metric 2.0 and dashboard 2.0 , but the graph will populate after 8 hours. Please contact support@opsramp.com if you have questions

The issue is resolved now.

All the data is successfully processed and we are closely monitoring the environment.

We are observing issues with Dashboard 2.0 and Metrics Beta functionalities . We are currently working on it on priority.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-10-U1 on Nov 15 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Nov 15 and 12:30 AM Pacific, Nov 16. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-09-U1 on Oct 15 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Oct 15 and 12:30 AM Pacific, Oct 16. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident is resolved

The system is completely online, We have moved all the services to secondary site. Please contact support if you have questions.

We have identified the issues and working to fix them

We are observing major outage in primary site at service provider end and we are working on this on priority

resolving the incident

The incident is addressed, we are closely monitoring the environment.

We may observe metric rendering gaps for few set of devices. We are closely working on this situation.

We are observing intermittent performance issues on CSgrid nodes, you may observe some agents going offline and coming back. we are working on this on priority

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-08-U1 on Sep 11 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Sep 11 and 12:30 AM Pacific, Sep 12. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 15.0.0-2023-07-U1 on AUG 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, AUG 20 and 12:30 AM Pacific, AUG 21. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency activity is completed

The activity is initiated and in progress

We will be performing emergency maintenance on few of our connection nodes between 3:15 AM PT and 4:15 AM PT 31st July . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The scheduled activity is completed.

OpsRamp will be upgraded to 15.0.0-2023-06-U1 on July 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, July 12 and 12:30 AM Pacific, July 13. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed.

We will be performing emergency maintenance on few of our connection nodes between 7:30 AM PT and 8:30 AM PT 3rd July . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The emergency maintenance is completed

The activity is initiated and in progress

We will be performing emergency maintenance on few of our connection nodes between 8:15 AM PDT and 9:15 AM PDT 1st July . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The scheduled activity is completed

OpsRamp will be upgraded to 15.0.0-2023-05-U1 on June 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 12 and 12:30 AM Pacific, June 13. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency Network Maintenance is completed successfully.

We have completed the activity however we are extending the maintenance by another 30 mins as we are validating the traffic.

Emergency Network Maintenance is in progress.

We are going to perform emergency network maintenance between 8:30 PM PDT and 11:30 PM PDT ,June 4th .You may see the agents and gateways reconnected during this maintenance window. UI portal may be slow and sometimes intermittent timeouts may occur, already logged in users may see their current UI sessions logout and have to login back. Please contact support@opsramp.com if you have questions.

This incident is resolved

The issue is now resolved and is under close monitoring.

We are still working on intermittent availability issues with UI & API on high priority. We are also closely working with our ISPs to identify all possible root causes. We will keep you posted as we understand more.

We are facing portal availability issues and we are checking on priority.

The CS grid maintenance is completed.

The activity is initiated and in progress

We will be performing emergency maintenance on few of our connection nodes between 11 PM PDT 24th May and 1 AM PDT 25th May . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The emergency activity is completed

The activity is initiated and in progress

We are performing emergency maintenance on few of our connection nodes between 1.30 AM PDT and 2.30 AM PDT , May 7th due to host level issues This impacts agents & gateways connectivity and will see disconnections for a limited set of customers during this time. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed.

We are performing emergency maintenance on few of our connection nodes between 10.30 AM PDT and 11.30 AM PDT , May 6th . This impacts agents & gateways connectivity and will see disconnections for a limited set of customers during this time. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 14.0.0-2023-04-U1 on May 7 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, May 7 and 12:30 AM Pacific, May 8. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 14.0.0-2023-03-U1 on Apr 11 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Apr 11 and 12:30 AM Pacific, Apr 12. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Security patch update activity on Connection Grid nodes is completed successfully.

Security patch update activity on Connection Grid nodes is in progress.

We will be performing security patch update activity on few of Connection Grid nodes on 4th April between 10.30 PM PT and 12.30 AM PT, 5th April 2023 . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The activity is successfully completed on the scheduled connection grid nodes.

The activity is successfully completed on the scheduled connection grid nodes for today.

The activity is successfully completed on the scheduled connection grid nodes.

Security patch update activity on Connection Grid nodes is in progress. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

The activity is successfully completed on the scheduled connection grid nodes for today

Security patch update activity on Connection Grid nodes is in progress. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

The activity is initiated and in progress

We will be performing security patch update activity on Connection Grid nodes from 27th March to 31st March between 10.30 PM PST and 11.30 PM PST. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.There will be no impact to any other functionality.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0-02-U1 on Mar 13 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Mar 13 and 12:30 AM Pacific, Mar 14. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency maintenance has been completed.

The maintenance activity is completed. we are monitoring the environment closely

we are performing maintenance on CS grid nodes, you may observe agents/gw's reconnected to the CSgrid nodes.

The scheduled activity is initiated

We are performing an emergency maintenance to address the portal performance issues between 10:30 PM PT and 11:30 PM PT, 26th Feb. You may experience session disconnections during the maintenance time. Please contact support@opsramp.com if you have questions.

UI availability issues are resolved.

UI availability issues are resolved now. We are monitoring closely now.

We are observing UI availability issues in POD3. We are working on it priority.

Issue is now resolved.

Issue is resolved now. We are closely monitoring.

We have performance issues and currently working on it on high priority.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0-U01 on Feb 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Feb 12 and 12:30 AM Pacific, Feb 13. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Issues are resolved

We have observed intermittent reachability issues between 12 AM PDT - 12:30 AM PDT. We are closely monitoring. Please reach out to support@opsramp.com for any questions.

Portal availability issues are resolved now.

Issues are resolved now and portal is stable from last 30 Mins. We are closely monitoring.

We are experiencing widespread internet issues intermittently and working with service providers to resolve the issue

We are observing intermittent application availability issues in POD3 and we are working on it .

The scheduled activity is completed.

We regret to inform that the OpsRamp upgrade to 13.0.0 - W52 stands cancelled due to technical issues. The activity has been rescheduled between 10:00 PM Pacific, Jan 31 and 12:30 AM Pacific, Feb 01 . Please contact support@opsramp.com if you have questions.

OpsRamp will be upgraded to 13.0.0 - W52 on Jan 29 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Jan 29 and 12:30 AM Pacific, Jan 30. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency Maintenance on connection grid has been completed successfully.

We are going to perform maintenance on our connection nodes between 12 AM PDT to 1 AM PDT , Dec 16th . This impacts agents & gateways connectivity and will see disconnections for a limited set of customers during this time. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W48 on Dec 19 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Dec 19 and 12:30 AM Pacific, Dec 20. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Performance issues are resolved now.

We are experiencing performance issues in Alerts and Availibility functionalites in POD3. Team is working on addressing the issue on priority.

Emergency maintenence is completed successfully.

We are sorry to announce that the maintenence window is extended till 06:00 am PDT ,23 th Nov.

Emergency Maintenance is in progress.

OpsRamp will be performing emergency maintenance today between 1:00 am PDT and 5:00 am PDT. You may see the agents and gateway reconnected during this maintenance window. UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W44 on NOV 16 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, NOV 16 and 12:30 AM Pacific, NOV 17. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W40 on OCT 25 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, OCT 25 and 12:30 AM Pacific, OCT 26. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 12.0.0 - W36 on Sep 21 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Sep 21 and 12:30 AM Pacific, Sep 22. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 12.0.0 - W32 on Aug 23 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Aug 23 and 12:30 AM Pacific, Aug 24. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Resolving this incident as performance was stable for the last 24 hours after the fix.

We have implemented a fix couple of hours back and is currently under monitoring. We will take appropriate actions based on results.

We are experiencing random performance issues with the UI. We are working on addressing this as a priority. Though there is no impact on the functionality, the users will experience lag during login and UI navigation.

The scheduled activity is completed.

The scheduled activity is initiated and in progress.

OpsRamp will be updated to 12.0.0 - W27 on July 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, July 20 PST and 12:30 AM Pacific, July 21 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The issue is resolved.

We have experienced connectivity issues with two of our connection grid nodes and we have brought them up on priority . This impacted agents & gateways connectivity for a limited set of customers.
The issue is resolved and we are monitoring the connection grid nodes

The issue is resolved.

We experienced connectivity issues due to maintenance at our ISP between 11:58:50 PM PST and 12:15:50 AM PST. During this interval few agents & gateways reconnected. The system is back to normal now and we are closely monitoring it

The scheduled activity is completed.

The scheduled activity is initiated and in progress.

OpsRamp will be upgraded to 12.0.0 - W23 on June 22 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 22 PST and 12:30 AM Pacific, June 23 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed

The activity is completed. We are monitoring the environment

The activity is in progress

OpsRamp will be performing emergency network maintenance today between 5:00 am PDT and 8:00 am PDT. You may see the agents and gateway reconnected during this maintenance window. UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back.

The scheduled maintenance is completed.

The scheduled maintenance is completed, we are monitoring the environment

The activity is in progress

OpsRamp will be performing network maintenance in Datacenter for further expansion and scale on Saturday 28th May. Maintenance Window is from Saturday 28th May 8PM EST to Sunday 29th May 12AM EST.

Expected Impact:

The agents and gateway connectivity will be impacted for upto 10 min within this window.

UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back.

The performance issues are resolved.

The performance issues are addressed. The Agents and Gateways connectivity issues are resolved.

We are experiencing connectivity issues with two of our Connection nodes from 3.30AM PST. we are working on addressing the same. Agents & gateways connectivity for a limited set of customers is impacted.

The performance issues are resolved.

We are experiencing performance issues with UI. You may experience 503 service unavailable intermittently. We are working on resolving this on priority.

The scheduled maintenence is completed.

We have completed emergency Network maintenance activity and the system is stable now. We will continue to monitor the system and act accordingly. If you are still seeing any issues, please contact support@opsramp.com

We are performing Emergency Network maintenance activity scheduled between 11.00 PM PST and 01:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

We are going to perform Emergency Network maintenance activity scheduled between 11.00 PM PST and 00:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

This incident is resolved.

The availability & performance issues are resolved and the system is stable. We will continue to monitor the system and act accordingly.

If you are still seeing any issues, please contact support@opsramp.com

The system is now back online and you may experience performance issues.

We are experiencing performance issues with UI. You may experience 503 service unavailable intermittently. We are working on resolving this on priority.

The emergency maintenance is completed

We will be performing emergency maintenance on your OpsRamp pod between 11.30PM PDT, April 1st and 4 AM PDT, April 2nd to address the recently reported security vulnerability.

Please contact support@opsramp.com if you have questions around this.

This incident is resolved.

We experienced connectivity issue with one of the Connection node at 1.30 AM PST and the same was detected and rectified immediately. This has impacted agent & gateway connectivity for a limited set of customers.

This incident is resolved

We experienced intermittent performance issues on API between 12:06 AM PST and 12:16 AM PST . Currently the issues are resolved and we are closely monitoring the environment

Resolving the Incident.

The incident is resolved and we are closely monitoring.

We have experienced connectivity issues with two of our Connection nodes and we have brought them up on priority . This impacted agents & gateways connectivity for a limited set of customers.

The Graph rendering is stable. Resolving the Incident

The incident is resolved and we are closely monitoring the graph rendering service

The incident is resolved and we are closely monitoring the graph rendering service

we are experiencing Graph rendering functionality issues in POD3 and we are working on resolving this on priority.

We performed a emergency maintenance on 15th December between 3.30 AM PST and 4.30 AM PST to address recently announced vulnerability. You might have seen agents & gateways getting reconnected and experianced user sessions log out. The upgrade process is complete and system is back to normal.

Please contact support@opsramp.com if you have questions around this.

The scheduled activity is completed.

The scheduled activity is initiated and it is in progress

OpsRamp will be upgraded to version 11.0 on December 10 PST. The OpsRamp UI may be slow for up to 45 minutes, between 09:00 PM Pacific, December 10 and 1:00 AM Pacific, December 11. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

We will be performing network maintenance on Nov 7th, Sunday between 9:30 PM PST and 11:30 PM PST. During this window, connectivity will be impacted up to 10 min as we are trying to reconfigure our Edge devices for better performance and redundancy. Agents and gateways may reconnect during the window.

This incident is resolved

The performance issues are addressed and we are closely monitoring the environment

We are experiencing performance issues on API , We are working on resolving the issue.

This incident is resolved

The maintenance activity is completed. We are monitoring the environment.

We will be performing an emergency maintenance between 11:30 PM PST October 28th to 2:30 AM PST October 29th. Portal will be available during this window. Users might experience performance issues and existing user sessions may log out. There will be no impact to any other functionality and system will continue to run as usual.

The incident is resolved. The email notifications are flowing normally from past 6 hrs.

We observed that out bound emails from OpsRamp platform were blocked between 11.30PM PST and 3:45 AM PST for some domains. This issue is now resolved and emails are flowing normally. Please note that you may observe delay in some of the emails but no data loss. Please reach out to support for any questions.

We are experiencing email notifications issues. We are investigating the issue and working on resolving this on priority

The emergency network maintenance activity is completed.

During the emergency activity some of the agent/gateways got reconnected. This triggered agent status & tunnel status alerts which are immediately healed. The connectivity is now stable.

We apologize for the inconvenience caused and we are monitoring the situation closely.

We are going to perform Emergency Network maintenance activity scheduled between 11.00 PM PST and 00:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

The scheduled activity is completed successfully

The scheduled maintenance is initiated and in progress

OpsRamp will be upgraded to version 10.0 on August 27 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, August 27 and 2:00 AM Pacific, August 28. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed successfully. The portal is stable

We are performing an emergency maintenance to address the portal performance issues, you may observe login disconnections or no response for few minutes

This incident is resolved as the performance is stable from past 12 hours.

The performance issues are addressed and we are closely monitoring the environment

We are experiencing performance issues in POD3. We are working on priority to address this inconsistent performance degradation issues.

The incident is resolved. The portal performance is stable

The performance issues are addressed and we are closely monitoring the environment

We are experiencing performance issues on APP and API , you may notice intermittent login issues. We are working on resolving the issue.

The Connection grid nodes maintenance activity is completed

The Maintenance activity is extended by another 30 minutes till 4 AM PST.

We will be performing maintenance activity on Connection Grid nodes on 15th Jun between 1.30 AM PST and 3.30 AM PST. During this window, Devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

There will be no impact to any other functionality.

This schedule is cancelled

We will be performing maintenance activity on Connection Grid nodes on 10th Jun between 1.30 AM PST and 3.30 AM PST. During this window, Devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

There will be no impact to any other functionality.

The Emergency maintenance has been completed.

Emergency maintenance is planed between June 6th 7.30 AM PST and 9.30 AM PST to address few performance issues. During this window, there will be a performance impact in the UI but no functionality is impacted. Agents and gateways will reconnect and users sessions may logout during this period.

The incident is resolved. The portal performance is stable

We have addressed the issue and closely monitoring the performance.

We found the root cause and working on implementing the solution

We are still working on addressing the performance issues, you may see alerts and integrations processing slowly

We are experiencing performance issues from 09:50 PM PST, we are working on resolving the issue.

This incident has been resolved

Agent and Gateway connectivity is now stable and alerts healed, we are closely monitoring the system

Our ISP connectivity failed over which caused some of the agents and gateways to reconnect which triggered agent and gateway tunnel status alerts.

The scheduled maintenance completed.

OpsRamp Platform upgraded with 9.0.0 and we are closely monitoring the health.

The following scheduled maintenance is in progress.

OpsRamp will be upgraded to version 9.0 on March 26 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, March 26 and 1:00 AM Pacific, March 27. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The following incident is resolved

API performance issues are solved. We are actively monitoring the performance

we are experiencing performance issues on the api nodes from 4:20 am PST

we are working on priority to resolve it.

This incident is resolved. CS grid node is observed to be stable

We experienced connectivity issue with one of the Connection node at 12.40 AM PST and the same was detected and rectified immediately. This has impacted agent & gateway connectivity for a limited set of customers.

Search functionality performance is stable and this incident is resolved.

This incident has been resolved as the system is stable and completely functional from past 1 hour. We are closely monitoring the search performance.

We are experiencing performance issues with Search functionality. We are working on resolving this on priority.

We experienced performance issues between 12:10 AM PST and 2:10 AM PST 20th Oct, which impacted Alerts, Incidents and Metrics processing. There is no loss of data, but you might have observed intermittent delays in processing.

The issue is resolved now and is under observation. We identified the root cause and implementing permanent fix.

The scheduled maintenance is completed.

The scheduled maintenance is in progress

OpsRamp will be upgraded to version 8.0 on October 16. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, October 16 and 2:00 AM Pacific, October 17. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The CSgrid nodes maintenance activity is completed

We will be performing restart of csgrid nodes as part of network maintenance between 8th Sep, 10:30 PM and 9th Sep,12:30 AM PST. During this window, agents & gateways will reconnect.

There will be no impact to any other functionality.

The upstream connectivity issues are now resolved and we see that connectivity is now stable.

We observed that the network issues are getting addressed and connectivity is now getting stabilised. We see that the agents & gateways are also connecting back and are stable from last 20 minutes.

We are actively monitoring this situation, and will post updates as needed here.

We are aware of a major Internet outage occurring, which is impacting many services on our platform. At this time users may experience connectivity issues and also agent & gateway connectivity issues.

Our Network Engineers are actively working to reduce the impact, but users may still experience intermittent errors and connectivity issues until the upstream provider issue has been resolved.

We are actively monitoring this situation, and will post updates as needed here.

We are experiencing issues with API connectivity which could impact some of the integrations. We are working on resolving this on priority.

API Performance is stable and this incident is resolved.

The Scheduled Maintenance has been completed

We will be performing network maintenance on Aug 2nd, Sunday between 7:00 PM PST to 10:00 PM PST. During this window, connectivity will be impacted up to 10 min as we are trying to reconfigure our Edge devices for better performance and redundancy. Agents and gateways will reconnect during the window.

The scheduled maintenance has been completed.

We are performing a emergency maintenance in POD3 from 8:30 PM PST to 9:30 PM PST. During this window, Availability status may be shown incorrectly.

We will keep you posted on the progress.

This incident has been resolved.

We are experiencing performance issues in the UI, which might show some of the resources in unknown state. We are working on resolving this on priority.

This incident has been resolved. We are monitoring.

We are experiencing performance issues with UI & API connectivity. We are working on resolving this on priority.

The scheduled maintenance has been completed.

We are performing a emergency maintenance in POD3 from 10 PM PST to 11:30 PM PST. During this window, Availability status may be shown incorrectly.

We will keep you posted on the progress.

This incident has been resolved.

We are experiencing performance issues with API connectivity where the API calls might have failed between 1 AM to 1:30 AM PST. We resolved the identified issues and closely monitoring the API performance.

The scheduled maintenance has been completed.

OpsRamp will be upgraded to version 7.0 on June 19. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, June 19 and 2:00 AM Pacific, June 20. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Issue is resolved

Reporting Module is under maintenance and any report scheduled will not generated at this point of time. We will update your once the issue is resolved.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

OpsRamp will be upgraded to version 5.5.0 on Sunday, Feb 9. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Sunday, Feb 9 and 1:00 AM Pacific, Monday, Feb 10. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

This incident has been resolved as the system is stable and completely functional from last 2 hours.

We experienced network issues from 10.46 UTC - 10.52 UTC, which impacted UI availability. The issue is resolved and is under observation. We are investigating the root cause and provide more details soon.

The issue is now resolved and the monitoring graphs are updating without any issues.

Metric processing functionality in POD3 is impacted since 6 PM PST and we are working on resolving this on priority.

Portal (POD3) was not accessible between 3:50 AM PST to 4:02 AM PST due to dual network outage. The issue was resolved immediately.

If you are still encountering issues with POD3, please reach out to us through here:

https://support.opsramp.com/hc/en-us/requests/new

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.11-U1 from 09:30 PM on Dec 02nd, 2025, to 12:30 AM on Dec 03rd, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience.

The Scheduled Activity is Completed .

OpsRamp will be upgraded to version 19.0_2025.10-U1 from 10:30 PM on Oct 29th, 2025, to 1:30 AM on Oct 30th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The Scheduled Activity is Completed.

OpsRamp will be upgraded to version 19.0_2025.09-U1 from 10:30 PM on Oct 05th, 2025, to 1:30 AM on Oct 06th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The Scheduled Activity is Completed.

OpsRamp will be upgraded to version 19.0_2025.08-U1 from 10:30 PM on Aug 27th, 2025, to 1:30 AM on Aug 28th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

Emergency maintenance on the connection grid has completed successfully.

Emergency Maintenance on Connection Grid is in Progress.

We are going to perform emergency maintenance on our connection nodes between 11:00 PM PT, 11th Aug 2025 and 12:00 AM PT, 12th Aug 2025. You may notice only a limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time.

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.07-U1 from 10:30 PM on July 29th, 2025, to 1:30 AM on July 30th, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.06-U1 from 10:30 PM on July 1st, 2025, to 1:30 AM on July 2nd, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.05-U1 from 10:30 PM on June 3rd, 2025, to 1:30 AM on June 4th, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

The upgrade is currently in progress and will require an additional hour to complete.

Thank you for your understanding.

OpsRamp will be upgraded to version 19.0_2025.04-U1 from 10:30 PM on May 6th, 2025, to 1:30 AM on May 7th, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

Note: We have improved platform RBAC controls in this release to enhance user experience and security. If you experience any challenges with user level access , please reach out to support.

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.03-U1 from 11:00 PM on April 02, 2025, to 2:00 AM on April 03, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.02-U1 from 10:00 PM on Feb 24, 2025, to 1:00 AM on Feb 25, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

The scheduled activity has been rescheduled. The rescheduled activity is now slated to take place between 11:00 PM Pacific Time on the 5th of Jan 2025 and 02:00 AM Pacific Time on 6th of Jan 2025.

OpsRamp will be upgraded to version 18.0_2024.11-U1 from 11:00 PM on Jan 06, 2025, to 2:00 AM on Jan 07, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed

OpsRamp will be upgraded to version 18.0_2024.10-U1 from 11:00 PM on Nov 20, 2024, to 2:00 AM on Nov 21, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.09-U1 from 11:00 PM on Oct 16th, 2024, to 2:00 AM on Oct 17th 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.08-U1 from 11:00 PM on Sep 23, 2024, to 2:00 AM on Sep 24, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

We have completed the maintenance successfully.

Maintenance is in progress.

We are going to perform maintenance on few of our connection nodes between 11.00 PM Pacific, September 4th and 00:00 AM Pacific , September 5th . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.07-U1 from 11:00 PM on Aug 20, 2024, to 1:00 AM on Aug 21, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 17.0_2024.06-U1 from 11:00 PM on July 30, 2024, to 1:00 AM on July 31, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

Emergency Maintenance has completed successfully as per schedule. We have monitored closely and no issues are found.

We are going to perform emergency maintenance in POD3 between 08:30 PM PT to 10:30 PM PT , 27th July 2024 . During this time , you may see intermittent UI availability and performance issues.

The scheduled activity has been cancelled. We will keep you posted on the next schedule.

OpsRamp will be upgraded to version 17.0_2024.06-U1 from 11:00 PM on July 24, 2024, to 1:00 AM on July 25, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The emergency maintenance activity is completed

The emergency maintenance activity is initiated

We are going to perform emergency maintenance on few of our connection nodes between 11.30 PM Pacific, June 19th and 00:30 AM Pacific , June 20th . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

OpsRamp will be upgraded to version 17.0_2024.05-U1 from 11:00 PM on June 18, 2024, to 1:00 AM on June 19, 2024, Pacific Time. Rest assured, OpsRamp will continue monitoring your environment throughout the upgrade process. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 17.0_2024.04-U1 from 11:00 PM on May 20, 2024, to 1:00 AM on May 21, 2024, Pacific Time. Rest assured, OpsRamp will continue monitoring your environment throughout the upgrade process, ensuring uninterrupted service. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2024-03-U1 on Apr 17 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Apr 17 and 12:00 AM Pacific, Apr 18. OpsRamp will continue to monitor your environment without interruption during the upgrade. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2024-02-U1 on Mar 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Mar 20 and 12:00 AM Pacific, Mar 21. OpsRamp will continue to monitor your environment without interruption during the upgrade. All Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. Please contact support@opsramp.com if you have questions.

Connection grid maintenance has been successfully completed.

Emergency Maintenance on Connection Grid nodes is in progress.

We are going to perform maintenance on few of our connection nodes between 01:00 AM Pacific, February 1st and 02:00 AM Pacific , February 1st . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

OpsRamp will be upgraded to 17.0.0-2023-12-U1 on Feb 04 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Feb 04 and 12:00 AM Pacific, Feb 05. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

The activity is initiated and in progress.

OpsRamp will be upgraded to 17.0.0-2023-11-U1 on Jan 21st PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:00 PM Pacific, Jan 21 and 12:30 AM Pacific, Jan 22. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled emergency activity is completed

The emergency maintenance activity is initiated and in progress

We are going to perform maintenance on few of our connection nodes between 00:30 AM Pacific, January 11th and 01:30 AM Pacific , January11th . A limited set of the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is cancelled.

OpsRamp will be upgraded to 17.0.0-2023-11-U1 on Dec 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Dec 12 and 12:30 AM Pacific, Dec 13. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Connection Grid maintenance is successfully completed.

Connection Grid Maintenance is in progress.

We are going to perform maintenance on connection nodes between 01:30 AM Pacific, December 11th and 02:30 AM Pacific , December 12th . All the agents and gateways will reconnect to the connection grid nodes during the activity time. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

The scheduled activity is completed. we are closely monitoring the environment.

The activity is initiated and in progress

We are going to perform schedule maintenance on dashboard 2.0 and metrics 2.0 graphs between 10:30 PM PT, 7th Dec and 11:30 PM PT , 7th Dec. This impacts 8 hours graphs in metric 2.0 and dashboard 2.0 , but the graph will populate after 8 hours. Please contact support@opsramp.com if you have questions

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-10-U1 on Nov 15 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Nov 15 and 12:30 AM Pacific, Nov 16. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-09-U1 on Oct 15 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Oct 15 and 12:30 AM Pacific, Oct 16. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 16.0.0-2023-08-U1 on Sep 11 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Sep 11 and 12:30 AM Pacific, Sep 12. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 15.0.0-2023-07-U1 on AUG 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, AUG 20 and 12:30 AM Pacific, AUG 21. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency activity is completed

The activity is initiated and in progress

We will be performing emergency maintenance on few of our connection nodes between 3:15 AM PT and 4:15 AM PT 31st July . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The scheduled activity is completed.

OpsRamp will be upgraded to 15.0.0-2023-06-U1 on July 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, July 12 and 12:30 AM Pacific, July 13. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed.

We will be performing emergency maintenance on few of our connection nodes between 7:30 AM PT and 8:30 AM PT 3rd July . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The emergency maintenance is completed

The activity is initiated and in progress

We will be performing emergency maintenance on few of our connection nodes between 8:15 AM PDT and 9:15 AM PDT 1st July . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The scheduled activity is completed

OpsRamp will be upgraded to 15.0.0-2023-05-U1 on June 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 12 and 12:30 AM Pacific, June 13. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency Network Maintenance is completed successfully.

We have completed the activity however we are extending the maintenance by another 30 mins as we are validating the traffic.

Emergency Network Maintenance is in progress.

We are going to perform emergency network maintenance between 8:30 PM PDT and 11:30 PM PDT ,June 4th .You may see the agents and gateways reconnected during this maintenance window. UI portal may be slow and sometimes intermittent timeouts may occur, already logged in users may see their current UI sessions logout and have to login back. Please contact support@opsramp.com if you have questions.

The CS grid maintenance is completed.

The activity is initiated and in progress

We will be performing emergency maintenance on few of our connection nodes between 11 PM PDT 24th May and 1 AM PDT 25th May . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The emergency activity is completed

The activity is initiated and in progress

We are performing emergency maintenance on few of our connection nodes between 1.30 AM PDT and 2.30 AM PDT , May 7th due to host level issues This impacts agents & gateways connectivity and will see disconnections for a limited set of customers during this time. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed.

We are performing emergency maintenance on few of our connection nodes between 10.30 AM PDT and 11.30 AM PDT , May 6th . This impacts agents & gateways connectivity and will see disconnections for a limited set of customers during this time. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 14.0.0-2023-04-U1 on May 7 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, May 7 and 12:30 AM Pacific, May 8. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 14.0.0-2023-03-U1 on Apr 11 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Apr 11 and 12:30 AM Pacific, Apr 12. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Security patch update activity on Connection Grid nodes is completed successfully.

Security patch update activity on Connection Grid nodes is in progress.

We will be performing security patch update activity on few of Connection Grid nodes on 4th April between 10.30 PM PT and 12.30 AM PT, 5th April 2023 . During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect. There will be no impact to any other functionality.

The activity is successfully completed on the scheduled connection grid nodes.

The activity is successfully completed on the scheduled connection grid nodes for today.

The activity is successfully completed on the scheduled connection grid nodes.

Security patch update activity on Connection Grid nodes is in progress. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

The activity is successfully completed on the scheduled connection grid nodes for today

Security patch update activity on Connection Grid nodes is in progress. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.

The activity is initiated and in progress

We will be performing security patch update activity on Connection Grid nodes from 27th March to 31st March between 10.30 PM PST and 11.30 PM PST. During this window a limited set of devices may show offline /unknown for 10 -15 min, agents & gateways will reconnect.There will be no impact to any other functionality.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0-02-U1 on Mar 13 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Mar 13 and 12:30 AM Pacific, Mar 14. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

Emergency maintenance has been completed.

The maintenance activity is completed. we are monitoring the environment closely

we are performing maintenance on CS grid nodes, you may observe agents/gw's reconnected to the CSgrid nodes.

The scheduled activity is initiated

We are performing an emergency maintenance to address the portal performance issues between 10:30 PM PT and 11:30 PM PT, 26th Feb. You may experience session disconnections during the maintenance time. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0-U01 on Feb 12 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Feb 12 and 12:30 AM Pacific, Feb 13. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

We regret to inform that the OpsRamp upgrade to 13.0.0 - W52 stands cancelled due to technical issues. The activity has been rescheduled between 10:00 PM Pacific, Jan 31 and 12:30 AM Pacific, Feb 01 . Please contact support@opsramp.com if you have questions.

OpsRamp will be upgraded to 13.0.0 - W52 on Jan 29 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Jan 29 and 12:30 AM Pacific, Jan 30. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W48 on Dec 19 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Dec 19 and 12:30 AM Pacific, Dec 20. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W44 on NOV 16 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, NOV 16 and 12:30 AM Pacific, NOV 17. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 13.0.0 - W40 on OCT 25 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, OCT 25 and 12:30 AM Pacific, OCT 26. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 12.0.0 - W36 on Sep 21 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Sep 21 and 12:30 AM Pacific, Sep 22. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

OpsRamp will be upgraded to 12.0.0 - W32 on Aug 23 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, Aug 23 and 12:30 AM Pacific, Aug 24. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

The scheduled activity is initiated and in progress.

OpsRamp will be updated to 12.0.0 - W27 on July 20 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, July 20 PST and 12:30 AM Pacific, July 21 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

The scheduled activity is initiated and in progress.

OpsRamp will be upgraded to 12.0.0 - W23 on June 22 PST. The OpsRamp UI may be slow for up to 45 minutes, between 10:30 PM Pacific, June 22 PST and 12:30 AM Pacific, June 23 PST. OpsRamp will continue to monitor your environment without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The emergency maintenance is completed

The activity is completed. We are monitoring the environment

The activity is in progress

OpsRamp will be performing emergency network maintenance today between 5:00 am PDT and 8:00 am PDT. You may see the agents and gateway reconnected during this maintenance window. UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back.

The scheduled maintenance is completed.

The scheduled maintenance is completed, we are monitoring the environment

The activity is in progress

OpsRamp will be performing network maintenance in Datacenter for further expansion and scale on Saturday 28th May. Maintenance Window is from Saturday 28th May 8PM EST to Sunday 29th May 12AM EST.

Expected Impact:

The agents and gateway connectivity will be impacted for upto 10 min within this window.

UI portal & other functionality will continue work, however, customers may see their current UI sessions logout and have to login back.

The scheduled maintenence is completed.

We have completed emergency Network maintenance activity and the system is stable now. We will continue to monitor the system and act accordingly. If you are still seeing any issues, please contact support@opsramp.com

We are performing Emergency Network maintenance activity scheduled between 11.00 PM PST and 01:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

We are going to perform Emergency Network maintenance activity scheduled between 11.00 PM PST and 00:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.

The emergency maintenance is completed

We will be performing emergency maintenance on your OpsRamp pod between 11.30PM PDT, April 1st and 4 AM PDT, April 2nd to address the recently reported security vulnerability.

Please contact support@opsramp.com if you have questions around this.

We performed a emergency maintenance on 15th December between 3.30 AM PST and 4.30 AM PST to address recently announced vulnerability. You might have seen agents & gateways getting reconnected and experianced user sessions log out. The upgrade process is complete and system is back to normal.

Please contact support@opsramp.com if you have questions around this.

The scheduled activity is completed.

The scheduled activity is initiated and it is in progress

OpsRamp will be upgraded to version 11.0 on December 10 PST. The OpsRamp UI may be slow for up to 45 minutes, between 09:00 PM Pacific, December 10 and 1:00 AM Pacific, December 11. OpsRamp will continue to monitor your environment, without interruption during the upgrade. You may see devices momentarily go into unknown availability status, returning immediately back to correct status. Please contact support@opsramp.com if you have questions.

The scheduled activity is completed.

We will be performing network maintenance on Nov 7th, Sunday between 9:30 PM PST and 11:30 PM PST. During this window, connectivity will be impacted up to 10 min as we are trying to reconfigure our Edge devices for better performance and redundancy. Agents and gateways may reconnect during the window.

The emergency network maintenance activity is completed.

During the emergency activity some of the agent/gateways got reconnected. This triggered agent status & tunnel status alerts which are immediately healed. The connectivity is now stable.

We apologize for the inconvenience caused and we are monitoring the situation closely.

We are going to perform Emergency Network maintenance activity scheduled between 11.00 PM PST and 00:30 AM PST. This activity is for improving redundancy and during this time you may observe few packet loss.