Issue is resolved and agents/gateways are reconnected on cn01-pod8.opsramp.com.

We had an Incident on cn01-pod8.opsramp.com and we are working on it.

The Scheduled Activity is Completed.

OpsRamp will be upgraded to version 19.0_2025.11-U1 from 09:30 PM on Dec 01st, 2025, to 12:30 AM on Dec 02nd, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The Scheduled Activity is Completed.

OpsRamp will be upgraded to version 19.0_2025.10-U1 from 10:30 PM on Nov 03rd, 2025, to 1:30 AM on Nov 04th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The scheduled activity is completed

OpsRamp will be upgraded to version 19.0_2025.09-U1 from 10:30 PM on Oct 07th, 2025, to 1:30 AM on Oct 08th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.08-U1 from 10:30 PM on Aug 31st, 2025, to 1:30 AM on Sep 1st, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.07-U1 from 10:30 PM on Aug 3rd, 2025, to 1:30 AM on Aug 4th, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

We encountered an unexpected incident on our connection node, which may have caused Agents/Gateways to reconnect between 11:15 PM PT and 11:30 PM PT on July 6th, 2025.

The issue has since been resolved. We are closely monitoring the environment.

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.06-U1 from 10:30 PM on June 30th, 2025, to 1:30 AM on July 1st, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.04-U1 from 10:30 PM on Apr 22nd, 2025, to 1:30 AM on Apr 23rd, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

Note: We have improved platform RBAC controls in this release to enhance user experience and security. If you experience any challenges with user level access , please reach out to support.

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.03-U1 from 11:00 PM on March 17, 2025, to 2:00 AM on March 18, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed

OpsRamp will be upgraded to version 19.0_2025.02-U1 from 11:00 PM on Feb 17, 2025, to 2:00 AM on Feb 18, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed

OpsRamp will be upgraded to version 18.0_2024.11-U1 from 11:00 PM on Dec 17, 2024, to 1:00 AM on Dec 18, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed

OpsRamp will be upgraded to version 18.0_2024.10-U1 from 11:00 PM on Nov 12, 2024, to 1:00 AM on Nov 13, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

The activity is initiated and in progress

OpsRamp will be upgraded to version 18.0_2024.09-U1 from 11:00 PM on Oct 9th, 2024, to 1:00 AM on Oct 10th 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.08-U1 from 11:00 PM on Sep 16, 2024, to 1:00 AM on Sep 17, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.07-U1 from 11:00 PM on Aug 11, 2024, to 1:00 AM on Aug 12, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The Scheduled Activity is Completed.

OpsRamp will be upgraded to version 19.0_2025.11-U1 from 09:30 PM on Dec 01st, 2025, to 12:30 AM on Dec 02nd, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The Scheduled Activity is Completed.

OpsRamp will be upgraded to version 19.0_2025.10-U1 from 10:30 PM on Nov 03rd, 2025, to 1:30 AM on Nov 04th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The scheduled activity is completed

OpsRamp will be upgraded to version 19.0_2025.09-U1 from 10:30 PM on Oct 07th, 2025, to 1:30 AM on Oct 08th, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.08-U1 from 10:30 PM on Aug 31st, 2025, to 1:30 AM on Sep 1st, 2025, Pacific Time. During this time, your agents and gateways will briefly go offline and then automatically reconnect. We will be monitoring your environment throughout the upgrade to ensure a smooth transition. We appreciate your patience as we work to enhance your product experience

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.07-U1 from 10:30 PM on Aug 3rd, 2025, to 1:30 AM on Aug 4th, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.06-U1 from 10:30 PM on June 30th, 2025, to 1:30 AM on July 1st, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.04-U1 from 10:30 PM on Apr 22nd, 2025, to 1:30 AM on Apr 23rd, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

Note: We have improved platform RBAC controls in this release to enhance user experience and security. If you experience any challenges with user level access , please reach out to support.

The scheduled activity is completed.

OpsRamp will be upgraded to version 19.0_2025.03-U1 from 11:00 PM on March 17, 2025, to 2:00 AM on March 18, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed

OpsRamp will be upgraded to version 19.0_2025.02-U1 from 11:00 PM on Feb 17, 2025, to 2:00 AM on Feb 18, 2025, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed

OpsRamp will be upgraded to version 18.0_2024.11-U1 from 11:00 PM on Dec 17, 2024, to 1:00 AM on Dec 18, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed

OpsRamp will be upgraded to version 18.0_2024.10-U1 from 11:00 PM on Nov 12, 2024, to 1:00 AM on Nov 13, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

The activity is initiated and in progress

OpsRamp will be upgraded to version 18.0_2024.09-U1 from 11:00 PM on Oct 9th, 2024, to 1:00 AM on Oct 10th 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process. Although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.08-U1 from 11:00 PM on Sep 16, 2024, to 1:00 AM on Sep 17, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!

The scheduled activity is completed.

OpsRamp will be upgraded to version 18.0_2024.07-U1 from 11:00 PM on Aug 11, 2024, to 1:00 AM on Aug 12, 2024, Pacific Time. Rest assured, OpsRamp strives to continue monitoring your environment seamlessly throughout the upgrade process although for this upgrade, please note that all Agent's and Gateway's will disconnect and connect back to connection grid service during the upgrade. We appreciate your patience as we strive to deliver an enhanced product experience to you!